Privacy Notice

Based on the provisions of Article 10, Section IV of the Federal Law on Protection of Personal Data Held by Private Parties, the personal data requested by Operadora XVIII de Diciembre, S.A. de C.V. is intended to fulfill obligations arising from a legal relationship between the data owner (the guest), which consists of a lodging contract.

You have the right to access, rectify, and cancel your personal data, as well as to oppose the processing of it or revoke the consent you have given us for that purpose, by submitting a written request in Spanish.

This request must be presented at the address of Operadora XVIII de Diciembre, S.A. de C.V., indicated at the beginning of this notice, or sent by postal mail with the corresponding postage paid to the stated address. This request for access, rectification, cancellation, or opposition must include the following: the name of the owner and their address or other means to communicate the response to their request, documents proving the identity or, if applicable, legal representation of the owner, a clear and precise description of the personal data for which the owner seeks to exercise any of the aforementioned rights, and any other element or document that facilitates the location of the personal data, along with the owner’s name and handwritten signature. The period for responding to your request will be no more than fifteen business days from the date of receipt of your request.

In terms of service providers, your information may be shared with the Secretariat of Finance and Public Credit (Secretaría de Hacienda y Crédito Público) for the company’s monthly reporting purposes. If you do not express opposition to the transfer of your personal data, it will be understood that you have given consent for this.

Operadora XVIII de Diciembre, S.A. de C.V. may transfer the personal data contained in its databases to governmental institutions that request it, unless the respective owners expressly state their opposition.